SERVICE & SUPPORT
At MAG and SMS, our commitment to service starts with the first contact we make with a customer and remains a top priority throughout the life of that relationship. We are committed to providing prompt and professional service, whatever your needs might be.
We employ a team of highly trained and skilled technicians to support the installation and maintenance of our customers’ machines. We can provide standard and preventative maintenance, training and parts replacement to ensure that your machine is operating at its optimal performance level.
SPARE PARTS
MAG and SMS maintain a large inventory of spare parts. Featuring the industry’s most competitive pricing, availability, expert support and a wide range of purchasing options.
We are committed to providing our customers with replacement parts to ensure that your machine is operating at its optimal performance level. Please contact our Parts Department at anytime.
| DEPARTMENT | PHONE | FAX | |
| Sales | 586-446-7100 | 586-335-4697 | dave.albert@mag-ias.com |
| Service | 586-446-7320 | 586-335-4697 | robert.jarvie@mag-ias.com |
| Parts | 586-446-7321 | 586-532-2850 | dan.hendershot@mag-ias.com |
| Parts | 989-758-5523 | 989-758-5539 | pam.baran@mag-ias.com |
| Engineering | 586-446-7060 | 586-335-4697 | mark.salwasser@mag-ias.com |
